Communication Skills Framework Checklist
🗣️ Communication Skills Framework Checklist
1️⃣ Verbal Communication
Use clear, concise language
Adapt tone to audience
Practice storytelling techniques
Avoid filler words
2️⃣ Non-verbal Communication
Maintain appropriate eye contact
Use purposeful gestures
Monitor facial expressions
Control posture and presence
3️⃣ Listening Skills
Use active listening techniques
Avoid interrupting
Ask clarifying questions
Summarize what others say
4️⃣ Written Communication
Use correct grammar and punctuation
Be clear and concise in writing
Format documents for readability
Proofread for tone and clarity
5️⃣ Presentation & Public Speaking
Prepare and practice ahead of time
Use visual aids effectively
Manage stage presence and nerves
Engage with audience
6️⃣ Conflict Resolution
Stay calm during disagreements
Use “I” statements
Focus on solutions, not blame
Agree on next steps
7️⃣ Persuasion & Influence
Use evidence to support points
Establish credibility and trust
Appeal to logic and emotion
Practice ethical persuasion
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